Thank you for being part of our community at RealBotics Corporation (“company”, “we”, “us”, or “our”). Your privacy is important to us, and we are dedicated to protecting your personal information and respecting your privacy rights. If you have any questions or concerns about this policy or how we handle your personal information, please contact us at compliance@realbotics.ai.
By visiting our website, https://realbotics.ai, and using our services, you are trusting us with your personal information. We take this responsibility seriously. This privacy policy outlines what information we collect, how we use it, and the rights you have in relation to your personal data. We encourage you to read this carefully. If you do not agree with the terms, please discontinue use of our website and services.
This privacy policy applies to all personal information collected through our website (including names, email addresses, phone numbers, attachments, and voice data), whether through inquiries, employment applications, interactions with our AI voice bot, or other interactions with the site.
Please read this privacy policy thoroughly to make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
1. Definitions
2. What Information Do We Collect?
3. How Do We Use Your Information?
4. Will Your Information Be Shared with Anyone?
5. Who Will Your Information Be Shared With?
6. Do We Use Cookies and Other Tracking Technologies?
7. How Long Do We Keep Your Information?
8. How Do We Keep Your Information Safe?
9. What Are Your Privacy Rights?
10. Do We Make Updates to This Policy?
11. How Can You Contact Us About This Policy?
1. Definitions
1.1 Personal Data: Any information that relates to an identifiable individual. This includes names, addresses, phone numbers, email addresses, and other information that can identify a person, either directly or indirectly.
1.2 Special Category Data: Data relating to race, ethnic origin, political views, religion, trade union membership, genetics, biometrics (for identification), health, sexual orientation, or sex life.
1.3 Processing: Any action taken with personal data, from collection to storage and disposal, including its use.
1.4 Data Subject: The individual whose personal data is being processed.
2. What Information Do We Collect?
In short: We may collect personal data, including your name, phone number, email address, voice recordings, and other information when you use our website, interact with our AI voice bot, submit an inquiry, or apply for a job.
We may also collect information such as browser type and settings, device type, operating system, mobile network data, IP address, system activity, and the date and time of your request. We also use aggregated data that may be derived from your personal data but does not identify you directly.
Voice Interactions: When you interact with our AI voice bot on the website, we may collect and process your voice data, including the content of your conversation, to provide you with services and improve the AI bot’s performance. Voice data may be anonymized for analysis and service improvement purposes.
We do not collect special categories of personal data, such as race or religious beliefs, unless required.
3. How Do We Use Your Information?
In short: We process your data based on legitimate business interests, contractual obligations, legal requirements, and/or your consent.
We use your personal information to:
• Facilitate agent-to-user communications with your consent, including AI voice bot interactions.
• Analyze and improve the AI voice bot’s performance to enhance user experience.
• Enforce our terms, conditions, and policies.
• Respond to legal requests and prevent harm, such as complying with subpoenas or legal processes.
• Analyze data, track usage trends, and improve our services and website.
4. Will Your Information Be Shared with Anyone?
In short: We only share your information with your consent, to comply with laws, or to fulfill business obligations.
We may share data with:
• Vendors and Service Providers who help us operate our business, such as for hosting, data analysis, and customer service.
• Legal Authorities when required by law to comply with court orders or other legal processes.
• Business Transfers in the event of a merger or sale of company assets.
5. Who Will Your Information Be Shared With?
In short: We may share your information with third-party vendors and partners to optimize services.
• Social Media Plugins (e.g., LinkedIn, Facebook, Twitter)
We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies when leaving our site.
6. Do We Use Cookies and Other Tracking Technologies?
In short: Yes, we use cookies and tracking technologies to collect information and improve your experience on our website.
You may adjust your browser settings to block cookies, but this may affect website functionality.
7. How Long Do We Keep Your Information?
In short: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
When we no longer have a legitimate business need for your data, we will delete or anonymize it.
8. How Do We Keep Your Information Safe?
In short: We use technical and organizational measures to secure your data.
Although we strive to protect your data, transmission over the internet is not 100% secure. Accessing our services is at your own risk.
9. What Are Your Privacy Rights?
In short: Depending on your location, you may have certain rights regarding your personal data.
These may include the right to:
• Access your data
• Correct or delete your data
• Restrict or object to its processing
• Withdraw your consent for its use
To exercise your rights, please contact us at compliance@realbotics.ai.
10. Do We Make Updates to This Policy?
In short: Yes, we may update this policy to stay compliant with laws or reflect changes in our practices.
Updates will be posted on our website, with the revised date noted. Please check back frequently for the latest version.
11. How Can You Contact Us About This Policy?
If you have any questions or comments, please contact our Data Protection Officer at: compliance@realbotics.ai
RealBotics Corporation
Email: info@realbotics.ai
This privacy policy was last updated on 09-20-2024.